How to Get More Google Reviews for Your Salon

A salon with 80 Google reviews and a 4.8 rating will almost always outrank and out-convert a salon with 15 reviews. Reviews are how new clients decide which salon to trust. Here's how to build your review count automatically.

Ask at the Right Moment

The best time to ask for a review is when the client is looking in the mirror and loving their new hair. If you wait until they've left and gotten home, the moment has passed. Send the request before they walk out the door.

Send a Direct Link

Don't tell clients to "find us on Google." Send a text with a direct link that opens the review form in one tap. The fewer steps, the more reviews you'll get.

Automate the Request

Manual requests get forgotten — especially on busy days. An automated system sends a text to every client after their appointment is marked complete — with a direct link to leave a review. You never have to think about it.

Filter Negative Feedback First

A smart review system asks the client how their experience was before sending them to Google. Happy clients go to Google. Unhappy ones get sent to a private feedback form — giving you a chance to fix the issue before it becomes a public 1-star review.