Never wonder where
a lead went again.
When a lead texts you, messages you on Instagram, emails, or calls — it all lands in one organized thread. You see the full history, you reply from one place, and nothing falls through the cracks.
Unified Inbox
All channels, one place
Sarah K.
2mHi, do you have availability next week?
Mike R.
12mSaw your post — can I get a quote?
jennifer@email.com
1hFollowing up on my appointment...
Unknown caller
3hMissed call — transcribed
Every conversation in one place
Stop checking five different apps to talk to your customers.
SMS & Web Chat
Reply to text messages and live website chats directly from your phone or desktop.
Social Media DMs
Connect Facebook and Instagram to reply to social leads without scrolling through your feed.
Email Integration
Send and receive emails from the same thread as your texts. Keep the whole history in one place.
Team Collaboration
Assign conversations to team members and leave internal notes so everyone stays aligned.
A lead shouldn't disappear because you couldn't find the message.
When every conversation lives in one place, you always know where things stand. Here's what that looks like in practice.
Every channel, one thread
See the full conversation history.
A customer texts you on Monday, emails you on Wednesday, and DMs you on Instagram on Friday. In a normal setup, those are three separate conversations in three different apps. In our inbox, it's one thread — you see everything in order.
- SMS, email, social, and web chat together
- Full timeline per customer
- No more switching between apps
- Reply on the channel they used
Sarah K. — Customer Thread
SMS
Hi, do you have availability next week?
Following up — I'd like to book Tuesday
Just sent the deposit! Thank you!
Your pipeline at a glance:
Organize leads by stage
Know exactly what needs attention.
Every lead moves through your pipeline — new, contacted, booked, completed. You can see at a glance who's waiting on a reply, who's ready to book, and who needs a follow-up. No more sticky notes or memory.
Your team stays aligned
Nobody steps on each other's toes.
Assign conversations to specific team members, leave internal notes on a thread, and see who's handling what. When someone goes on vacation, you can reassign their conversations in seconds.
- Assign conversations to team members
- Internal notes the customer can't see
- See who's handling each conversation
- Reassign instantly when needed
Team Activity
Everyone on the same page
Assigned to: Front Desk
Sarah K. — booking question
Internal Note
Mike R. is a repeat customer — priority
Assigned to: Owner
Jennifer — high-value quote request
Your inbox is the command center.
When a lead comes in from your website, a missed call, or a social DM, it all lands here. From this one place, you can reply, assign, and follow up — without losing track of anything.
CRM FAQs
What business owners want to know before getting started.
Ready to stop losing track of leads?
Every conversation in one place, organized and ready for your team.