WebWorkBay Privacy Policy
Effective Date: January 1, 2026
WebWorkBay ("WebWorkBay," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit www.webworkbay.com, contact us, purchase services, complete onboarding, or communicate with us by email, phone, or SMS.
1. Information We Collect
We may collect information you voluntarily provide to us, including:
- Name
- Business name
- Email address
- Phone number
- Business address
- Website or domain information
- Information submitted through our website, chat widget, checkout, scheduling, or onboarding process
- Logos, photos, documents, and other business materials
- Communications you send to WebWorkBay
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website activity.
2. How We Use Your Information
We may use information we collect to:
- Respond to inquiries
- Provide customer support
- Schedule and manage appointments
- Provide and manage WebWorkBay services
- Process purchases and subscriptions
- Build, host, manage, and update customer websites
- Configure CRM, booking, and automation systems
- Communicate regarding onboarding, projects, billing, and account activity
- Send service-related email or SMS communications
- Improve our website and services
- Maintain security and prevent fraud
- Comply with applicable legal obligations
3. SMS and Mobile Information
If you provide your mobile phone number and consent to receive SMS messages, WebWorkBay may send messages related to your inquiry, appointment, scheduling, customer support, account, or services, as permitted by the consent you provided.
Message frequency varies. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP.
For assistance, reply HELP or contact us using the information below.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Consent to receive promotional SMS messages is not a condition of purchasing WebWorkBay products or services.
4. How We Share Information
WebWorkBay does not sell your personal information.
We may share information with service providers that assist us in operating our business or providing services, including providers of:
- Payment processing
- Website hosting
- CRM and customer management systems
- Email and SMS delivery
- Scheduling and booking
- Analytics
- File storage
- Technical support
These providers may process information only as reasonably necessary to perform services on our behalf.
We may also disclose information when required by law or when reasonably necessary to protect WebWorkBay, our customers, our users, or others.
5. Payment Information
Payments may be processed through third-party payment processors such as Stripe.
WebWorkBay does not directly store your complete credit or debit card number or card security code.
Payment information is processed according to the applicable payment processor's privacy practices and terms.
6. Cookies and Analytics
WebWorkBay may use cookies, analytics tools, and similar technologies to understand website usage, improve website performance, and measure marketing effectiveness. You may adjust cookie settings through your browser where available.
7. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect the information we collect.
However, no online system or method of electronic transmission can be guaranteed to be completely secure.
8. Data Retention
We retain information for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and protect our legitimate interests.
9. Your Choices
You may contact us to request that we update or delete personal information we maintain about you, subject to applicable legal and business record-retention requirements.
You may unsubscribe from promotional emails through the unsubscribe link provided in those emails.
You may opt out of SMS messages by replying STOP.
10. Third-Party Services and Links
Our website and services may use or link to third-party platforms and services. WebWorkBay is not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies when using their services.
11. Children's Privacy
WebWorkBay's website and services are intended for businesses and adults.
We do not knowingly collect personal information from children under 13.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The current version will be posted on this page with the updated Effective Date.
13. Contact Us
If you have questions about this Privacy Policy or how WebWorkBay handles personal information, contact:
For our SMS messaging terms and other service terms, please review our Terms of Service.